FAQ
Turnaround Time
What is the turnaround time for in stock items?
Orders placed with stock items are guaranteed to ship same day.
What is the turnaround time for custom orders?
Orders that contain custom items are also guaranteed to ship same day as long as:
- The order is received by 3:00 PM PST
– The order is approved by 3:00 PM PST (if applicable)
Product Information
What are the specifications for your products (labels, placards, and aluminum signs)?
Labels
- Printed on premium outdoor rated vinyl
- 2.75-mil Vinyl
- 7 year permanent adhesive
- UL certified for UL 969 (USA) and CSA certified for C22.2 No. 0.15 (Canada)
Placards
- Laser engraved on premium UV stable acryllic
- OK for exposure to: Direct Sunlight, Rain, Snow, Ice, Fog and Salt Air
- Temperature Rating: for use between -40°Fto 176°F
- Rated 94 HB on the UL 94 text
Aluminum Signs
- UV LED Inkjet Printed
- .040 Aluminum
- Double-sided adhesive tape or rivets available for mounting
Shipping & Returns
We use UPS, FEDEX, USPS, and GSO. You’ll be asked to select a delivery method during checkout. Rates and estimated ship times can be found below.
What is the return policy?
Our return policy extends up to 15 days after purchase on stock items only. If 15 days have gone by since your purchase, unfortunately we can't offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Sale items may not be refunded.
Customized items are non-refundable and non-exchangeable, customized items are as follows:
- House Placards / Map Layouts
- Specification Placards (Amps/Volts)
- Custom Stickers, Placards, Signs, Magnets, and Other
To complete your return, we require a receipt or proof of purchase.
For more info, please see our complete Shipping & Returns Policy.
Looking for wholesale discounts?
Learn more about our wholesale program below.
